Accident Damage Advice

If you are unfortunate enough to have an accident and the accident is not your fault, please take note of the following!

Always Remember...

IT’S YOUR VEHICLE AND IT’S YOUR CHOICE.

Some Insurance Companies imply that you do not have a choice where your vehicle is to be repaired – You Do.

You can choose whichever Vehicle Body Repairer you like and the insurer is obliged meet all reasonable costs of the repairs.

RGM Vehicle Body Repairs will carry out an estimate of the damage sustained.
If the vehicle is not drivable, we will arrange for you to receive a replacement vehicle (Or if you are a commercial van driver we can also provide a light commercial vehicle).
If the damaged vehicle is not drivable we can also arrange for it’s recovery to our purpose built Body Repair Unit.
We will send the repair estimate to your Insurance Company and then telephone them to make sure they are in receipt of it and arrange an inspection date at our premises as soon as possible.
We will monitor the claim situation and keep you informed at all times.
When the insurance engineer has inspected your vehicle and agreed figures, we will commence the repair work without further delay.

We will also ensure that you have a Courtesy vehicle, if required, for the duration of the repairs. When the repairs have been completed you will be invited to inspect the vehicle, to ensure your total satisfaction, we will then ask you to sign the repair acceptance note. Only then will RGM will send the final invoice to your Insurance Company for payment.

If the accident is not your fault and you do not want to go through your Insurance Company, one phone call to RGM will ensure that your vehicle is fully restored and that
you are kept mobile throughout the repair process.

The claim will be fully processed by RGM through to the third
party insurers, to include any and all personal injury claims if
applicable, relieving you of all the concerns associated
with the normal trials and tribulations of insurance
claim procedures.